Deployed Systems Support

Email Support. shall provide Customer email support via which shall be available Monday through Friday, 9:00 a.m. to 6:00 p.m. Central Standard Time, excluding the bank recognized holidays in the United States (“Holiday”). In the event that Customer anticipates a need for support over the weekend or during a Holiday, Customer may request such support via a customized support contract to be defined on a case by case basis in a separate agreement.